Patient Safety Manager PSAP

Job Summary

Responsible for supporting the Clinical Division to ensure safe, high-quality patient care.  Responsible for proactive evaluation and post-event analysis of patient care delivery to ensure that clinical structure, processes, and outcomes reflect the primary outcome of safety for all Air Methods patients and crewmembers.  Utilizes healthcare improvement strategies to reduce preventable harm, enhance patient and clinician safety, and mitigate risk to patients, clinicians, and the enterprise.

Essential Functions and Responsibilities include the following:

• Analyzes and improves patient safety structure, process, and outcomes using data from the Air Methods electronic health record (EHR) and clinical patient safety evaluation system (PSES).
• Develops internal/external patient safety reports in support of trend analysis and enterprise KPIs.  Communicates data analysis to appropriate stakeholders with high-quality spoken, written, and data visualization/dashboard reports.
• Provides support to clinical leadership and clinicians during clinical care case reviews and compiles case and aggregate analysis for use in patient safety improvement efforts.
• Facilitates cause analysis and safety risk assessment to evaluate and mitigate clinical hazards and risks.
• Provides internal education and policy support to clinicians to address actual or potential clinical quality and safety issues.
• Develops, implements, and monitors sustainable action plans to address identified hazards and risks.
• Facilitates internal and external engagement and interdisciplinary collaboration with air medical safety professionals and industry groups.
• Promotes culture of safety through participation in clinical training and interdisciplinary initiatives.
• Supports research activity, accreditation readiness, and clinical compliance efforts across the division.
• Other duties as assigned.

Additional Job Requirements

• Regular scheduled attendance through remote work.
• Indicate the percentage of time spent traveling – 20%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.  All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.                 

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• Graduation from an accredited school of nursing or paramedic program and 3 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Bachelor’s degree with statistics coursework preferred.  
• Minimum three years of flight clinician experience.

Skills

• Demonstrates high critical thinking and reasoning skills and strong attention to detail while working in a fast-paced environment that requires ability to prioritize and multi-task.
• Ability to analyze and/or organize complex information with broad direction. Identifies trends. Actively seeks the input and opinions of stakeholders; explores and compares a wide range of options before acting.
• Ability to develop and present recommendations from accurate assessments and/or analysis. Offers solutions and designs to solve process, project or program issues.  Ability to tackle ambiguous situations and develop solutions with minimal supervision.
• High level of interpersonal skill and interdisciplinary collaboration.
• Excellent written and verbal communication and presentation skills.
• Ability to maintain a calm and professional demeanor when managing challenging situations.

Computer Skills

• Proficient with Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook.

Certificates, Licenses, Registrations

• Current nursing or paramedic license.
• Patient safety/healthcare quality specialty certification required within two years of hire (e.g., CPPS, CPHQ).

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For more information on our industry-leading benefits, please visit our benefits page here. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)