Manager Corporate Publications

Job Summary

The Manager, Corporate Publications, oversees the day-to-day coordination, development, revision, formatting, and document control compliance of Air Methods’ operational documentation, including policy manuals, procedures, processes, forms, and operational bulletins. This role helps ensure publications are accurate, user-focused, consistent with company formatting and document control standards, and aligned with applicable regulatory and quality requirements, including FAA 14 CFR Part 135.21, Commission on Accreditation of Medical Transport Systems (CAMTS) standards, and Document Quality Management System (QMS) requirements.

This is a hands-on working manager role in which the incumbent actively drafts, edits, formats, reviews, and maintains documentation alongside a small team while coordinating daily publication activities and workflow. The Manager works closely with cross-functional subject-matter experts to develop clear, practical documentation that supports safe, compliant, and efficient operations across the organization.

Essential Functions and Responsibilities include the following:  

• • Assess, revise, and manage Corporate Publications processes and continuous improvement that enhances document quality, workflow efficiency, regulatory compliance, and end-user usability.

  • Lead, coach, and develop Corporate Publications team members; provide role clarity, training, performance feedback, and professional development planning

  • Identify documentation gaps and opportunities to standardize, streamline, and improve policies

  • Partner with departmental leaders and subject matter experts to create, reorganize, and revise enterprise publications as needed

  • Coordinate cross-departmental reviews to assess downstream impacts and obtain required internal and regulatory approvals

  • Enforce document control processes, corporate style guidelines, and versioning standards to ensure content integrity and audit readiness

  • Conduct user validation and acceptance testing to confirm documentation effectiveness and usability prior to release

  • Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance
•  Indicate the percentage of time spent traveling – up to 5%

Subject to applicable laws, FAA 14 CFR Part 135.21 (Manual Requirements), Document Quality Management System (QMS) standards, and Air Methods policies, regular attendance is an essential function of the position. All employees must comply with Air Methods' employment practices and policies, as well as established document control, regulatory, and quality compliance requirements.

Supervisory Responsibilities

Directly supervise employees in the Corp Publications Department. Carry out supervisory responsibilities in accordance with the organization’s policies, applicable laws, FAA regulatory requirements (including Part 135.21 manual oversight responsibilities), and quality management principles.

Responsibilities include interviewing, selecting, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  In accordance with applicable laws, Air Methods will provide reasonable accommodation that do not create an undue burden, enabling employees with disabilities to perform the essential functions of the position.

Education & Experience

• Bachelor’s degree (BS/BA) in Journalism or Technical Communications from a four-year college or university. 1–3 years of experience in a leadership, lead writer, or supervisory role, with 3–5 years of technical writing experience. Familiarity with regulated documentation environments (e.g., aviation, medical, or utilities); ability to learn and apply FAA Part 135 and CAMTS standards quickly.

Skills

• Strong ability to manage multiple projects in a fast-paced environment while maintaining attention to detail and meeting deadlines.

• Demonstrated adaptability to shifting requirements, timelines, and regulatory constraints.

• Excellent written and verbal communication skills, with the ability to translate complex requirements into clear guidance.

• Proven experience planning, designing, implementing, testing, and delivering documentation projects end-to-end.

• Strong collaboration skills with cross-functional stakeholders and leadership.
Computer Skills

• Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Familiar with Adobe Illustrator, Microsoft Visio, or similar visual documentation software.

• Familiar with Adobe FrameMaker or a similar document-publishing tool.

• Experience with Microsoft Forms development.

Certificates, Licenses, Registrations


• Certified Document Controller or similar professional certification, preferred

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For more information on our industry-leading benefits, please visit our benefits page here. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)