Cash Posting Specialist Team Lead

Job Summary

The Cash Posting Specialist Team Lead is responsible to confirm that all deposits are applied timely and accurately to ensure appropriate accounting of outstanding receivables.  Identify payment trends and improper payments.  Interact with PBS Manager, Banking personnel, Accounting and other staff in multiple departments. 

Essential Functions and Responsibilities include the following:

• Complete required QA spot checks per week and provide feedback to staff; Collaborate with Management and the QA Department to identify training needs within department

• Answer questions, provide support, assistance, and direction to teammates as needed

• Relay updates and process changes to teammates when identified and maintain current processes and procedures regarding specific cash posting information; Maintain current knowledge of contracts, fee schedules, policies and procedures; Select, develop, determine and maintain teaching aids using audits tools; Report training opportunities to Management

• Assist staff with system issues by resolving and/or submitting new tickets to Information Technology Department

• Provide accurate and comprehensive training for new teammates, existing teammates, and cross-functional efforts

• Review staff productivity, track team’s daily statistics, and facilitate the work flow to ensure completion of assignments

• Review daily remittance batches and apply all payments, adjustments, discounts; Identify payors that are not paying according to contract, negotiation or fee schedules; Research and resolve issues identified via reports, email and assigned callback from various departments, when necessary

• Research, document and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence

• Identify payors and submit for ERA and or EFT enrollment or request online access

• Review and enter daily total deposit in Cash Posting Spreadsheet against billing system reports to ensure there are no variances; Ensure all deposits and adjustments are completed and in balance for closing monthly financial period            

• Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance              

• Indicate the percentage of time spent traveling - 5%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.  All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.          

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED); and five to six years’ related experience and/or training; or equivalent combination of education and experience

• Associate’s degree (A.A./A.S.) from two-year college or technical school; preferred

• 1-2 years leadership/training experience; preferred

• 3-4 years’ medical billing experience; preferred

• Knowledge of healthcare insurance industry and medical and billing terminology; required

• Knowledge of federal and state rules and regulations regarding HIPAA, collections, filing insurance claims, and filing for reimbursement from federal health care programs; required

• Knowledge of account reimbursement and receivables management

Skills

• Excellent written and verbal communication skills

• Strong interpersonal skills and a high degree of collaboration at all levels

• Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines

• Able to apply mathematical concepts and calculations

• Strong ability to manage several projects concurrently

• Proven problem-solving and complex claim analysis skills

• Participates as a specialized knowledge resource in established processes

Computer Skills

• Advanced Microsoft Office, including Word, Excel, PowerPoint and Outlook

Certificates, Licenses, Registrations

• None

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For more information on our industry-leading benefits, please visit our benefits page here. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)