Patient Transfer Coordinator II

Patient Transfer Coordinator

Location: 4010 S 148^th Street, Omaha, NE. | Schedule: 12-Hour Shifts (Night Shift Starts at 5 PM) | Hourly Rate: $18-$20/hr  

You will be eligible for shift incentives based on the specific shift and hours worked. These incentives are designed to reward employees for working during certain shifts and may vary depending on the time of day. Please note that eligibility and amounts for shifts incentives are subject to change based on company policy and operational needs.

Join a team that saves lives every day!

At Air Methods, we don’t just transport patients—we deliver hope and critical care when every second counts. As the nation’s leading provider of air medical emergency services, we partner with hospitals and first responders to ensure life-saving care reaches those in need as quickly as possible. If you thrive in fast-paced environments and want to make a real difference, this role is for you!

About the Role

As a Patient Transfer Coordinator, you’ll play a crucial role in ensuring patients receive the urgent care they need by coordinating seamless transportation between medical facilities. You’ll be at the heart of our operations, serving as the communication bridge between hospitals, physicians, and our air and ground transport teams.

What You’ll Do

• Manage patient transfers from intake to completion, ensuring smooth and timely coordination.

• Act as the primary liaison between referring and receiving healthcare facilities, ensuring all necessary details are accurately communicated.

• Facilitate air and ground transportation requests, expediting urgent cases efficiently.

• Maintain real-time documentation of all communications and logistics in our system.

• Provide top-notch customer service, representing Air Methods and our partner hospitals with professionalism and care.

• Stay calm under pressure, handling emergent and non-emergent situations with accuracy and speed.

What You Bring

Education & Experience:

• High school diploma or GED required.

• 2–5 years of experience in customer service, preferably in healthcare, emergency response, or a fast-paced coordination role.

• Experience with medical terminology and hospital processes is a plus!

Skills & Abilities:

• Strong multitasking skills with the ability to prioritize urgent tasks.

• Excellent verbal and written communication skills.

• Comfort using multi-line phone systems and digital documentation tools.

• Ability to remain professional and composed in high-stress situations.

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Typing speed of at least 30 WPM.

If you’re ready to take your skills to a meaningful, fast-paced career where every decision impacts lives, apply today and become part of the Air Methods team!

Air Methods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For more information on our industry-leading benefits, please visit our benefits page here. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)